A RANSOMWARE attack on a payroll and HR management software company has left at least one firm struggling to pay its staff.
UKG is said to have around 50,000 customers across the globe and was targeted by cyber criminals over the weekend.
A ransomware attack usually involves a hacker encrypting a victim’s files and then demanding money so the victim can get access back.
UKG said it could take several weeks to restore its systems, meaning some of the companies it provides software to are struggling to pay staff.
UKG vice president Bob Hughes said: “As we previously communicated, late on Saturday, December 11, 2021, we became aware of unusual activity impacting UKG solutions using Kronos Private Cloud.
“We took immediate action to investigate and mitigate the issue, and have determined that this is a ransomware incident affecting the Kronos Private Cloud—the portion of our business where UKG Workforce Central, UKG TeleStaff, Healthcare Extensions, and Banking Scheduling Solutions are deployed.
“At this time, we are not aware of an impact to UKG Pro, UKG Ready, UKG Dimensions, or any other UKG products or solutions, which are housed in separate environments and not in the Kronos Private Cloud.
“We are working with leading cyber security experts to assess and resolve the situation, and have notified the authorities.
“The investigation remains ongoing, as we work to determine the nature and scope of the incident.”
It’s currently unclear whether user data like payroll information has been stolen or compromised.
A UKG customer told The Record that they are struggling to pay salaries ahead of the winter holidays because they cannot access the UKG software.
They said: “At least they didn’t lie about expecting weeks to recover.
“We are a small operation, and when we got hit by ransomware, it took three weeks to restore everything.”
We have reached out to UKG for comment on how many people will be affected and what data is at risk.
If you’re concerned that the company you work for has been affected you should could your HR department for payroll information.
Hughes added: “We deeply regret the impact this is having on you, and we are continuing to take all appropriate actions to remediate the situation.
“We recognize the seriousness of this issue and will provide another update within the next 24 hours.”
In other news, Apple will scan iPhone messages for nudity in an attempt to crackdown on child abuse.
Android users are been warned about a dangerous scam that could see their bank accounts drained by hackers.
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