After the brothers became violent and aggressive onboard, the Stansted-to-Crete flight had to divert to Corfu. The disruption of travel plans for hundreds of passengers caused havoc
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Two brothers face a £50,000 bill and have been banned for life from flying with Jet2 after the company claims their violent behaviour on board a Crete-bound flight caused the plane to be diverted.
Jet2 needed to make sure that over 200 passengers were accommodated in hotels in Crete because of delays.
Alfie Springthorpe and Kenneth Springthorpe “unacceptable levels of aggression and even physical violence”On their holiday flight to Crete from London Stansted, the company announced in A link to the article.
So the crew headed to Corfu in order to offload the Sidcup, Kent couple.
This caused a delay of about three hours and 45 mins before the flight continued safely towards Heraklion Airport.
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The delay caused the crew to run out of hours, and they were unable operate the return flight from Crete.
Jet2 had to provide overnight accommodation, transportation from and to Heraklion Airport, and food and drinks for more than 200 people.
Jet2.com said it will now pursue costs incurred due to the diversion.
Managing director Phil Ward said: “The deplorable behaviour of these two passengers left our highly trained crew with no choice but to divert the aircraft to the nearest airport so that the police could offload them.
“This means that their actions directly impacted customers looking forward to enjoying their well-deserved holidays in Crete, as well as customers and crew who then had to stay in a hotel for an unwanted extra night.
“It is totally unacceptable that the pair caused so much chaos for so many people. They must now face their consequences.
“As a family friendly airline, we take a zero-tolerance approach to such behaviour and we have a successful track record when it comes to pursuing and recovering any losses that we incur.
“We would of course also like to apologise to everyone impacted by this behaviour, which is thankfully very rare.
“Now that international travel has reopened properly, we hope this acts as a timely reminder that acting in a disruptive fashion can well lead to very serious consequences.”
After the pandemic, tourists are returning to Greece in large numbers. Millions of people depend on the tourism industry for their survival.
Revenues from this lucrative trade, in which one in four Greek people work, shrunk from €18.2bn in 2019 to €4bn in 2020. Many people now expect 2022 to be a record year.